414 Privacy Policy — How Your Information Is Kept Safe
414 takes the privacy of its users' personal information seriously. This policy explains in detail what data is collected, how it is used, and what rights you have.
What Types of Data Are Collected?
Various types of data may be collected automatically or provided by you when registering and using the 414 platform.
Account Information
During registration, we collect your name, email address, mobile number, date of birth, and any documents required for identity verification.
Payment & Financial Information
Payment transaction details — including transaction ID, amount, and timestamp — processed via bKash, Nagad, or Rocket for BDT deposits and withdrawals are stored. 414 does not store full bank account numbers or card numbers.
Device & Browser Information
IP addresses, browser type, operating system, device identifiers, and page visit data are collected automatically. This information is used to improve platform security and performance.
How Is the Collected Data Used?
- Account Creation & Management
- Processing Deposits, Withdrawals & Transactions
- Identity Verification & Security
- Customer Support
- Platform Performance Evaluation
- Fraud & Abuse Detection
- Improving User Experience
- Meeting Legal Obligations in Bangladesh
What You Need to Know About Cookies & Tracking
414 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.
Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
Analytical Cookies: Used for analyzing user behavior and improving the platform. This data is not linked to any personal identity.
You can manage cookies through your browser settings, though some features may become limited as a result.
Data Retention, Security & Third Parties
All your personal data is stored on secure servers protected by SSL encryption. Firewalls and active security monitoring are in place to prevent unauthorized access.
Even after your account is closed, certain data may be retained for a defined period to meet legal and regulatory requirements.
414 does not sell your personal information or share it with third parties for commercial purposes. However, limited data may be shared in the following cases:
- Payment Processing Service Providers (bKash, Nagad)
- In Response to Legal Requests from Bangladeshi Government Authorities
- In Cases of Fraud or Criminal Investigation
What are your rights and what happens if the policy changes?
You can request to know what information is stored in your account. Email our support team and you will be notified within the designated timeframe.
You can request corrections to any inaccurate or outdated information. This can be done through Account Settings or by contacting support.
If you request account closure, all data beyond what is required by legal obligations will be deleted. This process may take some time to complete.
414 reserves the right to update this Privacy Policy as needed. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy. If you have questions, contact our support team at: [email protected]
Have questions about data protection?
Our in the FAQ section Find answers to common questions, or reach out to our support team directly.
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